Streamlining business processes to make them more efficient & productive through a custom enterprise solution
CasaSoft teamed up with Inspectorate Malta to analyse their business processes and convert them into a customised digital enterprise solution. Inspectorate are experts in testing & inspection and provides precision analytical testing to both international recognised standards and customer specific methodologies. All the different key members login to one centralised system to perform their day to day tasks in an easier & more productive manner whilst ensuring less chances of error and cross-checking.
What did we do?
We analysed the way Inspectorate worked on a day to day basis in order to map their business processes in a digital solution which performed their needs. All the different key roles have been identified and each have been set up with different authorisation and access levels.
How did we do it?
Through the Agile Software Development Methodology we made sure that Inspectorate were involved deeply throughout the planning stages. Planning is key towards the success of every project and all their operations were mapped out in detailed specifications, flowcharts, video presentations and swim lanes. Through the Agile methodology we made sure to provide continuous prototypes to gather invaluable feedback and ensure the system is shaped up according to their requirements.
Who uses the system?
The system is used by all the different key roles within Inspectorate being Operation Clerks, Operation Coordinators, Lab Clerks, Lab Coordinators, Lab Analysts & Chemists, Surveyors and Managers.
Key features of our solution
Job Creation & Management
Validation & Cross-Checking
Certificate PDF Generation
Notification System
Audit Log
Back Office
Ticketing System
The system in numbers
User Roles
Users
Test Methods
How did our solution help Inspectorate?
Increase Productivity & Efficiency
Through the concept of Business Process Reengineering (BPR), CasaSoft digitalised their manual business processed in a custom enterprise software solution which is extremely easy to use and automates several calculations & processes.
Improve Control
The system is integrated with a secure authentication mechanism such that all users can log in to the system wherever they want using any device 24/7. This helps them increase their control on their business.
Increase Peace of Mind
Data is stored & backed up regularly on the cloud. This eliminates the need for stringent backup procedures at the office as everything is handled automatically through their server hosting.
Reducing Costs
When you automate certain processes, employees end up having more time on their hand which they can use elsewhere. Validation and automatic cross checking ensures that the users does not need to do such processes themselves.
Increase Competitivity
Through such a software solution, Inspectorate can become more competitive as everything is more structured and organised. Consistency is promoted as all the processes follow each other in a systematic way, reducing the chance of human errors.
Simplifying Business Processes
Several processes have been automated and standardised through the custom enterprise solution built. This helps simplifying certain business processes while ensuring that each process follows each other in a structured manner.
